SECTION 01
Oriyent provides software that helps teams collect field data, manage forms, map assets, track progress and report on project activity.
For privacy enquiries, please contact us at: support@oriyent.io.
Depending on how you interact with Oriyent, we may collect:
We do not intentionally collect sensitive information unless it is reasonably necessary for providing our services and you, your organisation, or an authorised user provides it. Sensitive information may include information such as health information, biometric information, or other information defined as sensitive under the Privacy Act.
If sensitive information is provided through the platform, we will handle it in accordance with applicable privacy laws and only use it for the purpose for which it was provided, unless otherwise permitted or required by law.
We may collect personal information when you:
We may also collect personal information from your employer, organisation, authorised account administrator, integration providers, service providers or publicly available sources where it is lawful and reasonable to do so.
We collect and use personal information to:
Where an organisation uses Oriyent, the organisation may control the project data, forms, attachments, map data, user records and other content uploaded to the platform. In these cases, Oriyent generally processes that information to provide the service to the organisation and its authorised users.
Users should ensure they have appropriate authority before uploading personal information about other individuals into Oriyent.
We do not sell personal information. We may disclose personal information to:
Some of our service providers may store, process or access personal information from locations outside Australia. The countries may vary depending on the providers we use from time to time.
Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles the information consistently with applicable Australian privacy obligations, unless an exception applies under the Privacy Act.
We may use cookies, pixels, analytics tools and similar technologies to operate our website, remember preferences, understand website traffic, improve our services and measure marketing performance.
Some cookies are necessary for website functionality. Others may help us analyse usage or improve communications. Where required, we will provide appropriate notice and choices about non-essential cookies and tracking technologies.
You can manage cookies through your browser settings. Disabling cookies may affect website or platform functionality.
We may send you product updates, newsletters, event invitations or marketing communications where permitted by law. You can unsubscribe at any time using the unsubscribe link in the communication or by contacting us at support@oriyent.io.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include:
No method of transmission or storage is completely secure. Users are responsible for keeping login credentials confidential and notifying us promptly of any suspected unauthorised access.
We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements and maintain business records.
Where personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it, unless we are required or permitted by law to retain it.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact us at support@oriyent.io. We may need to verify your identity before responding. In some circumstances, we may refuse access or correction where permitted by law, and we will explain our reasons where required.
If your Oriyent account is provided by your employer or organisation, some requests relating to your account or project data may need to be directed to that organisation. We may refer you to the relevant account administrator where appropriate.
If we become aware of a data breach involving personal information, we will assess the incident and take steps to contain and remediate it.
Where a breach is likely to result in serious harm and is an eligible data breach under the Notifiable Data Breaches scheme, we will notify affected individuals and the Office of the Australian Information Commissioner where required by law.
Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of those third parties. You should review their privacy policies before providing personal information.
Oriyent is intended for business and organisational use. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us, please contact us.
If you believe we have breached your privacy rights or mishandled your personal information, please contact us at: support@oriyent.io.
Please include enough detail for us to understand and investigate your complaint. We will respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above. Your continued use of our website or platform after changes are published indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Email: support@oriyent.io